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Wednesday, July 27 2016 @ 06:55 PM MDT

Privacy Policy

The Information Technology Department (IT) of the CITY OF ROSWELL maintains the CITY OF ROSWELL website as a public service. The following is the privacy policy for this site (all pages starting with www.roswell-nm.gov):

City of Roswell has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.

Information is Automatically Logged
This site uses a visitor statistics package that logs the following information on each page access: userid, user_agent, IP, host, browser type, computing platform, date and time, page viewed, referer, request type, and query_string. We use this information to help diagnose problems with our server and to administer our web site, and to help identify you. This information is also gathered because we like to see who is visiting. This information is not and will never be divulged to a third party.

1. A cookie is a tiny piece of text that, with your permission, is placed on your computer's hard drive. A cookie file contains unique information a website can use to track such things as passwords, lists of pages you've visited, and the date when you last looked at a specific page or to identify your session at a particular website. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application.

The CITY OF ROSWELL uses cookie technology to support the roswell-nm.gov service. A cookie is used to retain your personal preferences on how you want to access the CITY OF ROSWELL website. We do not use a cookie to store your personal information; instead roswell-nm.gov will always authenticate who you are (using a password assigned by you) before preloading any web content.

2. If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a form that e-mails us this information, we will only use the personally-identifiable information to respond to your request and analyze trends. We may redirect your message to another government agency or person who is in a better position to answer your question.

3. For site management functions, information is collected for analysis and statistical purposes. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings.

We use Log analysis tools to create summary statistics, which are used for purposes such as assessing what information is of most interest, determining technical design specifications, and identifying system performance or problem areas. The following information is collected for this analysis:

    • User Client hostname - The hostname (or IP address if DNS is disabled) of the user/client requesting access.
    • HTTP header, "user-agent" - The user-agent information includes the type of browser, its version, and the operating system it's running on.
    • HTTP header, "referer" - The referer specifies the page from which the client accessed the current page.
    • System date - The date and time of the user/client request.
    • Full request - The exact request the user/client made.
    • Status - The status code the server returned to the user/client.
    • Content length - The content length, in bytes, of the document sent to the user/client.
    • Method - The request method used.
    • Universal Resource Identifier (URI) - The location of a resource on the server.
    • Query string of the URI - Anything after the question mark in a URI.
    • Protocol - The transport protocol and version used.

Registration Forms
Our site's registration form requires users to give us contact information (i.e. email address). Contact information from the registration forms is used to validate the user's account. This enables the site administrators to provide moderation for the various public features of this site, and to get in touch with the user when necessary. This information is not and will never be divulged to a third party.

External Links
This site contains links to other sites. City of Roswell is not responsible for the privacy practices or the content of such Web sites.

Public Forums
This site makes message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. While we do our best to ensure only appropriate information is posted, we cannot and do not assume responsibility for our user's postings. All postings are property of their respective author. Improper language is automatically censored by the system. All submissions are subject to our editorial control. Where appropriate, editorial changes will be indicated. If your post requires editing over and over your login account may be removed.

The CITY OF ROSWELL respects the privacy of every individual who visits our website.

The CITY OF ROSWELL is collecting your email address and name for the purpose of sending the information you are requesting. Your email address will be used to send the information and your name, if provided, to personalize the email. The information you provide to the CITY OF ROSWELL will not be used for any other purpose unless legally required to do so in connection with law enforcement investigations or other legal proceedings, or in accordance with the New Mexico Public Information Act. Additionally, the CITY OF ROSWELL will not give, sell, or otherwise transfer your information to any other parties. The CITY OF ROSWELL does not engage in the transmission of unsolicited email and you may opt out of receiving this information at any time by contacting the webmaster at this email address webmaster@roswell-nm.gov.

Limitation of Liability
City of Roswell is not liable for any damages caused by any of the site content, whether directly provided by City of Roswell or its employees or not.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the webmaster.