Rain Check Policy

Rain checks will be issued when the pool has been cleared and has remained clear for at least one hour after the manager on duty has made the announcement to exit the pools. After one hour, guests can receive a rain check to visit the aquatic facility on a different day within the rain check expiration date.

The aquatic facilities will remain open until the Facility Management makes the decision to close for the day. Guests MUST present their time stamped receipt for all individuals wanting to receive a rain check. Guests requesting a rain check MUST have been in the park for less than three hours to be eligible for a rain check.

There are NO CASH REFUNDS.

Rain checks expire one month from the date of issue.

This policy does not apply towards spectator admission.